Podcasts
Check out audio and video podcasts to hear directly from the CAHPS team, survey users, and experts in the field. Podcasts cover a range of topics and include a series on quality improvement as well as a series on consumer reporting (produced in partnership with AHRQ’s TalkingQuality project).
To download podcasts on consumer reporting, visit the TalkingQuality Web site at https://www.talkingquality.ahrq.gov/content/resources/Podcasts_and_Webinar.aspx
To download podcasts on consumer reporting, visit the TalkingQuality Web site at https://www.talkingquality.ahrq.gov/content/resources/Podcasts_and_Webinar.aspx
- March 2012 audio
QI Series: Advancing Quality Through Teamwork at Multiple Levels
- February 2012 video
QI Series: The Role of Human Resources Staff in Improvement Efforts
- January 2012 audio
QI Series: The Role of Leadership in Improvement Efforts
- December 2011 video
QI Series: Creating an Improvement Culture
- November 2011 video
Clinician & Group Surveys 2.0 Update
- October 2011 audio
QI Series: The Case for Improving Patient Experience
- February 2011 audio
Implementing the Clinician & Group Survey in a Community: A Followup Chat with Donna Marshall and Thomas Schlesinger
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