Home care nurses' experience of job stress and considerations for the work environment.

Samia LW, Ellenbecker CH, Friedman DH, Dick K.

Source

School of Nursing, University of Southern Maine, P.O. Box 9300, Portland, ME 04104, USA. lsamia@usm.maine.edu

Abstract

Home care nurses report increased stress in their jobs due to work environment characteristics that impact professional practice. Stressors and characteristics of the professional practice environment that moderate nurses' experience of job stress were examined in this embedded multiple case study. Real life experiences within a complex environment were drawn from interviews and observations with 29 participants across two home care agencies from one eastern U.S. state. Findings suggest that role overload, role conflict, and lack of control can be moderated in agencies where there are meaningful opportunities for shared decision making and the nurse-patient relationship is supported.