AHRQ Patient Safety Network ► Organizational and social-psychological conditions in healthcare and their importance for patient and staff safety. A critical incident study among doctors and nurses.

AHRQ Patient Safety Network





Organizational and social-psychological conditions in healthcare and their importance for patient and staff safety. A critical incident study among doctors and nurses.

Eklöf M, Törner M, Pousette A. Safety Sci. 2014;70:211-221.

Through in-depth interviews with Swedish physicians and nurses, this study provides insights into some of the structural and psychosocial aspects that affect patient safety. Staff stress caused by work overload, lack of social support, and frustration with organizational management was felt to directly contribute to clinical mistakes and near misses.

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