domingo, 22 de febrero de 2015

AHRQ Patient Safety Network ► Error disclosure and family members' reactions: does the type of error really matter?

AHRQ Patient Safety Network

PSNet header image

Error disclosure and family members' reactions: does the type of error really matter?

Leone D, Lamiani G, Vegni E, Larson S, Roter DL. Patient Educ Couns. 2015 Jan 13; [Epub ahead of print].

In this study, Italian physicians were videotaped in a simulated scenario of error disclosure to a family member. Physicians were much more likely to use the term error, apologize, and display empathy when the scenario represented an instance of clear responsibility rather than shared responsibility or system failure.

PubMed citation icon indicating hyperlink to external website
Available at icon indicating hyperlink to external website





Related Resources
STUDY

The association of hospital quality ratings with adverse events.

Weissman JS, López L, Schneider EC, Epstein AM, Lipsitz S, Weingart SN. Int J Qual Health Care. 2014;26:129-135.

BOOK/REPORT

Shining a Light: Safer Health Care Through Transparency.

Boston, MA: National Patient Safety Foundation Lucian Leape Institute; January 2015.

COMMENTARY

Smart pumps: advanced capabilities and continuous quality improvement.

Vanderveen T. Patient Saf Quality Healthc. January/February 2007.

View all related resources...

No hay comentarios: