New AHRQ CAHPS® Podcast Now Available

New AHRQ CAHPS® Podcast Now Available

 

New Podcast Discusses Common Concerns about CAHPS Surveys

Can patients really report on the quality of the care they receive? Do patients’ expectations affect how they respond to CAHPS survey questions about their providers? Is there a tradeoff between positive patient experiences and favorable clinical outcomes? 

To help users of CAHPS surveys address these and other questions, the Agency for Healthcare Research and Quality (AHRQ) has released a new podcast: “CAHPS Surveys: Sorting Fact From Fiction,” featuring Rebecca Anhang Price, PhD.

Listen to this podcast: https://cahps.ahrq.gov/news-and-events/podcasts/cahps-surveys-podcast.html.

Learn more about these issues:

• “Should Health Care Providers be Accountable for Patients’ Care Experiences?” in the Journal of General Internal Medicine: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4314483/
• “Examining the Role of Patient Experience Surveys in Measuring Health Care Quality” in Medical Care Research and Review: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4349195/

If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.