viernes, 8 de abril de 2016

Consumer Assessment of Healthcare Providers and Systems | cahps.ahrq.gov

Consumer Assessment of Healthcare Providers and Systems | cahps.ahrq.gov

AHRQ--Agency for Healthcare Research and Quality: Advancing Excellence in Health Care

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Register Now: April 13 Webinar on Strategies for Improving Health Plan Survey Scores

A webinar on April 13 from noon to 1 p.m. ET will highlight innovative strategies used by two Medicaid health plans to significantly improve scores on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey. Speakers from health plans in Ohio and Oregon will highlight improvement strategies they implemented, barriers they addressed, results they achieved and key lessons they learned. The webinar also will feature a newly revised version of theCAHPS Ambulatory Care Improvement Guide, a comprehensive and free resource for medical groups, health plans and other providers seeking to improve their scores on the CAHPS ambulatory care surveys.Register now. For questions or comments, contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.

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