High reliability: excellent care every time. | AHRQ Patient Safety Network

High reliability: excellent care every time. | AHRQ Patient Safety Network

• Newspaper/Magazine Article
 
• Published February 2016

High reliability: excellent care every time.

Saver C. OR Manager. 2016;32:22-26.

Achieving high reliability has attracted attention as a goal in health care. This article provides an overview of high reliability principles and highlights the need to address communication breakdowns and normalization of deviance in health care institutions to ensure improvement.

PubMed citationFree full text

Related Resources

BOOK/REPORT

Malpractice Risks in Communication Failures: 2015 Annual Benchmarking Report.

Cambridge, MA: CRICO Strategies; 2016.

JOURNAL ARTICLE › STUDY

Why do we still page each other? Examining the frequency, types and senders of pages in academic medical services.

Carlile N, Rhatigan JJ, Bates DW. BMJ Qual Saf. 2016 Jan 6; [Epub ahead of print].

JOURNAL ARTICLE › REVIEW

Interprofessional teamwork and team interventions in chronic care: a systematic review.

Körner M, Bütof S, Müller C, Zimmermann L, Becker S, Bengel J. J Interprof Care. 2016;30:15-28.

JOURNAL ARTICLE › REVIEW

Provider-to-provider communication during transitions of care from outpatient to acute care: a systematic review.

Luu NP, Pitts S, Petty B, et al. J Gen Intern Med. 2016;31:417-425.

JOURNAL ARTICLE › STUDY

Situation, background, assessment, and recommendation–guided huddles improve communication and teamwork in the emergency department.

Martin HA, Ciurzynski SM. J Emerg Nurs. 2015;41:484-488.

View More