Featured Case Study: AHRQ Resources Promote Health Literacy and Evaluate Patient Experiences at Johns Hopkins

Johns Hopkins HealthCare uses brochures and videos from AHRQ’s“Questions Are the Answer” campaign to promote effective communication between medical providers and 320,000 health plan members. Johns Hopkins also uses AHRQ's Health Literacy Universal Precautions Toolkit and Consumer Assessment of Healthcare Providers and Systems (CAHPS)®. Read the case study.