jueves, 22 de diciembre de 2016

CMS NEWS: Special Edition Open Enrollment Snapshot: November 1 through December Deadline for January 1 Coverage

Centers for Medicare & Medicaid Services

FOR IMMEDIATE RELEASE
December 14, 2016
Contact: CMS Media Relations
(202) 690-6145 | CMS Media Inquiries
Special Edition Open Enrollment Snapshot: November 1 through December Deadline for January 1 Coverage
DEC 11 – DEC 19, 2016
Through the extended deadline for January 1, 2017 coverage, Americans are demonstrating clear demand for quality, affordable coverage as 6.4 million consumers have signed up for Health Insurance Marketplace plans through HealthCare.gov, an increase of 400,000 plan selections compared to last year at this time.  Total plan selections from November 1 through the extended deadline of December 19 include 2.05 million new consumers and 4.31 million returning consumers actively renewing their coverage. Consumers whose coverage will be automatically renewed for January 1 are not yet included in these totals.
“With a record 6.4 million consumers selecting plans for January 1, Americans are once again proving that Marketplace coverage is vital to them and their families,” said Department of Health and Human Services Secretary Sylvia Burwell.  “Now, we want uninsured Americans who have not yet signed up to know they have not missed their chance to get covered. Open Enrollment for 2017 continues through January 31st.  With most Marketplace consumers able to find coverage for less than $75 per month in premiums, uninsured Americans should join the millions of Americans who’ve already gone to HealthCare.gov to check out their options.”
December 15th, the original deadline for January 1 coverage, was the biggest day of any Open Enrollment ever, with 670,000 plan selections, breaking last year’s December 15th record of 600,000. To meet high demand, CMS extended the deadline for January 1 coverage by two business days.
This snapshot covers plan selections made through the extended deadline of December 19. Throughout Open Enrollment, the Centers for Medicare and Medicaid Services (CMS) will release enrollment snapshots for the HealthCare.gov platform, which is used by the Federally-facilitated Marketplaces and State Partnership Marketplaces, as well as some State-based Marketplaces. This snapshot is a special edition to report enrollment numbers for consumers securing January 1, 2017 coverage.
These snapshots provide point-in-time estimates of biweekly plan selections, call center activity, and visits to HealthCare.gov or CuidadoDeSalud.gov. The final number of plan selections associated with enrollment activity during a reporting period may change as plan modifications or cancellations occur, such as due to life changes like starting a new job or getting married. In addition, as in previous years, the biweekly snapshot only reports new plan selections, active plan renewals and, starting in January, auto-renewals; it does not report the number of consumers who have paid premiums to effectuate their enrollment.
Later in the Open Enrollment period, HHS will produce more detailed reports that look at plan selections across the Marketplace, including both states using the HealthCare.gov platform and State-based Marketplaces using their own enrollment platforms.
Definitions and details on the data are included in the glossary. 
Fast Facts on HealthCare.gov through the First DeadlineOur experience through December 15th showed the impact of this year’s improvements to the HealthCare.gov consumer experience, including the more streamlined and intuitive PlanCompare 2.0 and a state-of-the-art mobile option. For example:
• Consumers were able to navigate the site faster than ever this year, resulting in an average 10% decrease in time on the site.
• The improved, state-of-the-art mobile platform led to a 36% increase in consumers using mobile versus last year, with mobile users 28% more likely to enroll on HealthCare.gov than last year.
• On Monday of the deadline week, over 325,000 Americans selected plans on HealthCare.gov. On Tuesday, over 380,000 Americans selected plans on HealthCare.gov. This marked two of the biggest days in HealthCare.gov history. 
Federal Marketplace Snapshot
Federal Marketplace Snapshot

Dec 11 – Dec 19
Cumulative
Nov 1 – Dec 19
Plan Selections (net)
2,340,779
6,356,488
New Consumers
945,620
2,049,127
Consumers Renewing Coverage
1,395,159
4,307,361
Consumers on Applications Submitted
2,478,828
8,869,640
Call Center Volume
2,930,178
7,581,490
Calls with Spanish Speaking Representative
142,042
455,054
HealthCare.gov Users
6,454,508
18,267,041
CuidadoDeSalud.gov Users
234,126
613,996
Window Shopping HealthCare.gov Users
1,247,070
3,435,586
Window Shopping CuidadoDeSalud.gov Users
38,685
56,064
HealthCare.gov State-by-State Snapshot
Consumers across the country continued to explore their health insurance options by reaching out to a call center representative at 1-800-318-2596, attending enrollment events in their local communities, or visiting HealthCare.gov or CuidadoDeSalud.gov. Individual plan selections for the states using the HealthCare.gov platform include:
Week 6
Cumulative Plan Selections
Through Dec 19
Alabama
122,711
Alaska
13,172
Arizona
121,931
Arkansas
40,759
Delaware
19,111
Florida
1,296,835
Georgia
352,282
Hawaii
11,750
Illinois
247,818
Indiana
119,429
Iowa
35,931
Kansas
72,992
Kentucky
66,406
Louisiana
84,206
Maine
56,270
Michigan
215,978
Mississippi
51,669
Missouri
185,413
Montana
37,810
Nebraska
66,389
Nevada
60,617
New Hampshire
35,064
New Jersey
204,977
New Mexico
35,633
North Carolina
369,077
North Dakota
14,167
Ohio
165,046
Oklahoma
92,179
Oregon
112,864
Pennsylvania
290,950
South Carolina
147,459
South Dakota
22,597
Tennessee
163,743
Texas
775,659
Utah
144,848
Virginia
289,179
West Virginia
22,777
Wisconsin
173,755
Wyoming
17,035
HealthCare.gov Local Area Snapshot
The snapshot includes plan selection by top Designated Market Areas (DMAs) which are local media markets. This data provides another level of detail to better understand total plan selections within local communities. Some DMAs include one or more counties in a state that is not using the HealthCare.gov platform for 2017. Plan selections for those DMAs only include data for the portion of the DMA that is using the HealthCare.gov platform, so the amounts reported in the snapshot do not represent plan selections for the entire DMA. However, in cases where a DMA includes portions of multiple states but all of those states use the HealthCare.gov platform, the reported amounts reflect the whole DMA.  Because not all DMAs are listed in the table, the amounts reported for local markets will not sum to the national total. Later in the Open Enrollment period we will be reporting enrollments for all DMAs.
Local Markets in HealthCare.gov States StateCumulative Plan Selections
Through December 19
AtlantaGeorgia
270,570
AustinTexas
75,273
CharlotteNorth Carolina
122,918
ChicagoIllinois
192,744
Dallas-Ft. WorthTexas
215,430
DetroitMichigan
105,566
Ft. Myers-NaplesFlorida
73,543
Greensboro-H. Point-W.SalemNorth Carolina
62,441
Greenvll-Spart-Ashevll-AndNorth Carolina
78,723
Harlingen-Wslco-Brnsvl-McaTexas
34,147
HoustonTexas
240,263
JacksonvilleFlorida
71,008
Kansas CityKansas/Missouri
73,181
Miami-Ft. LauderdaleFlorida
490,425
MilwaukeeWisconsin
67,805
Mobile-Pensacola (Ft Walt)Alabama
44,219
NashvilleTennessee
70,984
New York/Northern New JerseyNew York/New Jersey
161,520
Norfolk-Portsmth-Newpt NewsVirginia
53,418
Orlando-Daytona Bch-MelbrnFlorida
244,682
PhiladelphiaPennsylvania
189,031
Phoenix (Prescott)Arizona
96,658
PortlandOregon
73,988
Raleigh-Durham (Fayetteville)North Carolina
103,707
Salt Lake CityUtah
144,192
San AntonioTexas
66,227
St. LouisMissouri
89,680
Tampa-St. Pete (Sarasota)Florida
214,232
Washington, DC (Hagerstown)Virginia/Maryland/District of Columbia
131,177
West Palm Beach-Ft. PierceFlorida
140,446
Glossary
Plan Selections:  The cumulative metric represents the total number of people who have submitted an application and selected a plan, net of any cancellations from a consumer or cancellations from an insurer that have occurred to date. The biweekly metric represents the net change in the number of non-cancelled plan sections over the two-week period covered by the report.
Plan selections will include those consumers who are automatically re-enrolled into a plan, which occurs at the end of December.
To have their coverage effectuated, consumers generally need to pay their first month’s health plan premium. This release does not report the number of effectuated enrollments.
New Consumers: A consumer is considered to be a new consumer if they did not have Marketplace coverage at the start of Open Enrollment on November 1st, 2016.
Renewing Consumers: A consumer is considered to be a renewing consumer if they had 2016 Marketplace coverage on November 1st, 2016 at the start of Open Enrollment and either actively select the same plan or a new plan for 2017 or are automatically re-enrolled into a plan, which occurs at the end of December.
Marketplace: Generally, references to the Health Insurance Marketplace in this report refer to 39 states that use the HealthCare.gov platform. The states using the HealthCare.gov platform are Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
HealthCare.gov States: The 39 states that use the HealthCare.gov platform for the 2017 benefit year, including the Federally-facilitated Marketplaces, State Partnership Marketplaces and State-based Marketplaces that have opted to use the HealthCare.gov platform.
Consumers on Applications Submitted:  This includes consumers who are requesting coverage on a completed and submitted application, including an application that is created through the automatic re-enrollment process, which occurs at the end of December, in a state that is using the HealthCare.gov platform. If determined eligible for Marketplace coverage, a new consumer still needs to pick a health plan (i.e., plan selection) and pay their premium to get covered (i.e., effectuated enrollment). Because families can submit a single application, this figure tallies the total number of people requesting coverage on a submitted application (rather than the total number of submitted applications).
Call Center Volume:  The total number of calls received by the call center for the 39 states that use the HealthCare.gov platform over the course of the weeks covered by the snapshot or from the start of Open Enrollment. Calls with Spanish speaking representatives are not included.
Calls with Spanish Speaking Representative:  The total number of calls received by the Federally-facilitated Marketplace call center where consumers chose to speak with a Spanish-speaking representative. These calls are not included within the Call Center Volume metric.
HealthCare.gov or CuidadodeSalud.gov  Users: These user metrics total how many unique users viewed or interacted with HealthCare.gov or CuidadodeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once.
Window Shopping HealthCare.gov Users or CuidadoDeSalud.gov Users: These user metrics total how many unique users interacted with the window-shopping tool at HealthCare.gov or CuidadoDeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once. Users who window-shopped are also included in the total HealthCare.gov orCuidadoDeSalud.gov user total.

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