viernes, 7 de abril de 2017

New AHRQ CAHPS Podcast Now Available

New AHRQ CAHPS Podcast Now Available


How CAHPS® Surveys Measure Patient Experience: Differentiating Patient Experience and Satisfaction

What is the difference between patient experience and patient satisfaction? And what makes CAHPS surveys effective at capturing useful information on patient experience? A new AHRQ podcast tackles these questions with Rear Admiral Jeff Brady, MD, MPH, Director of CQuIPS at AHRQ, and Susan Edgman-Levitan, PA, Executive Director of the Stoeckle Center at Massachusetts General Hospital.
If you have any questions or comments, please contact the CAHPS User Network at or 1-800-492-9261.

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