domingo, 10 de diciembre de 2017

CMS NEWS: Weekly Enrollment Snapshot: Week Five

Centers for Medicare & Medicaid Services


FOR IMMEDIATE RELEASE
December 6, 2017
Contact: CMS Media Relations (202) 690-6145 | CMS Media Inquiries

 

Weekly Enrollment Snapshot: Week Five

Week 5, Nov 26- Dec 2, 2017

In week five of Open Enrollment for 2018, 823,180 people selected plans using the HealthCare.gov platform. As in past years, enrollment weeks are measured Sunday through Saturday.
Every week during Open Enrollment, the Centers for Medicare & Medicaid Services (CMS) will release enrollment snapshots for the HealthCare.gov platform, which is used by the Federally-facilitated Exchanges, the State Partnership Exchanges, and some State-based Exchanges. These snapshots provide point-in-time estimates of weekly plan selections, call center activity, and visits to HealthCare.gov or CuidadoDeSalud.gov.
The final number of plan selections associated with enrollment activity during a reporting period may change due to plan modifications or cancellations. In addition, the weekly snapshot only reports new plan selections and active plan renewals and does not report the number of consumers who have paid premiums to effectuate their enrollment.
Definitions and details on the data are included in the glossary.
HealthCare.gov Platform Snapshot
HealthCare.gov Platform SnapshotWeek 5 Nov 26 – Dec 2Cumulative Nov 1- Dec 2
Plan Selections823,1803,604,440
New Consumers
271,207989,492
Consumers Renewing Coverage
551,9732,614,948
Consumers on Applications Submitted1,104,6045,968,088
Call Center Volume816,8563,361,607
Calls with Spanish Speaking Representative60,929244,910
HealthCare.gov Users2,760,66811,423,182
CuidadoDeSalud.gov Users92,589371,733
Window Shopping HealthCare.gov Users248,8041,179,066
Window Shopping CuidadoDeSalud.gov Users6,59623,710

HealthCare.gov State-by-State Snapshot 
The Snapshot provides cumulative individual plan selections for the 39 states using the HealthCare.gov platform. Individual plan selections for the states using the HealthCare.gov platform include: 

 StateCumulative Plan Selections Nov 1 – Dec 2
Alaska8,349
Alabama73,294
Arkansas24,044
Arizona67,266
Delaware8,846
Florida802,711
Georgia190,523
Hawaii8,155
Iowa22,218
Illinois126,720
Indiana58,255
Kansas41,009
Kentucky36,314
Louisiana39,238
Maine30,954
Michigan115,595
Missouri103,198
Mississippi36,224
Montana18,428
North Carolina209,050
North Dakota8,773
Nebraska42,470
New Hampshire19,486
New Jersey104,142
New Mexico20,191
Nevada35,448
Ohio80,498
Oklahoma56,839
Oregon66,792
Pennsylvania161,388
South Carolina84,868
South Dakota13,113
Tennessee92,341
Texas437,919
Utah81,117
Virginia156,195
Wisconsin100,228
West Virginia10,070
Wyoming12,171

Glossary
Plan Selections: The cumulative metric represents the total number of people who have submitted an application and selected a plan, net of any cancellations from a consumer or cancellations from an insurer that have occurred to date. The weekly metric represents the net change in the number of non-cancelled plan sections over the period covered by the report.
Plan selections will not include those consumers who are automatically re-enrolled into a plan.
To have their coverage effectuated, consumers generally need to pay their first month’s health plan premium. This release does not report the number of effectuated enrollments.
New Consumers: A consumer is considered to be a new consumer if they did not have 2017 Exchange coverage through December 31, 2017 and had a 2018 plan selection.
Renewing Consumers: A consumer is considered to be a renewing consumer if they have 2017 Exchange coverage through December 31, 2017 and either actively select the same plan or a new plan for 2018.
Exchange: Generally, this report refers to 39 Exchanges that use the HealthCare.gov platform. The states using the HealthCare.gov platform for the individual market Exchanges are Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
HealthCare.gov States: The 39 Exchanges that use the HealthCare.gov platform for the 2018 benefit year, including the Federally-facilitated Exchanges, State Partnership Exchanges, and some State-based Exchanges.
Consumers on Applications Submitted: This includes a consumer who is on a completed and submitted application to the Exchange using the HealthCare.gov platform. If determined eligible for Exchange coverage, a consumer still needs to pick a health plan (i.e., plan selection) and pay their premium to get covered (i.e., effectuated enrollment). Because families can submit a single application, this figure tallies the total number of people on a submitted application (rather than the total number of submitted applications).
Call Center Volume: The total number of calls received by the call center for the 39 Exchanges that use the HealthCare.gov platform over the time period covered by the snapshot. Calls with Spanish speaking representatives are not included.
Calls with Spanish Speaking Representative: The total number of calls received by the call center for the 39 Exchanges that use the HealthCare.gov platform over the time period covered by the snapshot where consumers chose to speak with a Spanish-speaking representative. These calls are not included within the Call Center Volume metric.
HealthCare.gov Users or CuidadoDeSalud.gov Users: These user metrics total how many unique users viewed or interacted with HealthCare.gov or CuidadoDeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once.
Window Shopping HealthCare.gov Users or CuidadoDeSalud.gov Users: These user metrics total how many unique users interacted with the window-shopping tool at HealthCare.gov or CuidadoDeSalud.gov, respectively, over the course of a specific date range. For cumulative totals, a separate report is run for the entire Open Enrollment period to minimize users being counted more than once during that longer range of time and to provide a more accurate estimate of unique users. Depending on an individual’s browser settings and browsing habits, a visitor may be counted as a unique user more than once. Users who window-shopped are also included in the total HealthCare.gov or CuidadoDeSalud.gov user total.

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